Shipping Policy

Last updated: September 16, 2025

At Lilies Fashion Marketplace Corp., we’re committed to getting your order to you as quickly and elegantly as possible.

Processing Time

All orders are processed and shipped within 1–2 business days after your purchase is confirmed. Orders placed on weekends or holidays will begin processing the next business day.

Where We Ship

We proudly ship to:

• Canada
• United States
• International destinations

Shipping Carriers

We partner with Chit Chats, Canada Post, and USPS to offer reliable and trackable delivery options.

Estimated Delivery Times

Delivery time depends on your shipping selection and location:

• Canada: 2–7 business days
• USA: 3–9 business days
• International: 6–15 business days

*Note: These are estimates. During peak seasons, weather delays, or customs inspections, delivery may take longer.*

Free Shipping

We offer free standard shipping on all orders over $100 CAD (before tax and after discounts) for Canada and U.S. customers.

Order Tracking

All orders come with tracking numbers, which will be emailed to you as soon as your order ships.

Lost or Delayed Shipments

If your order does not arrive within:
• 15 business days (Canada/US), or
• 30 business days (International)

…please contact us at [Insert Support Email]. We’ll initiate an investigation with the carrier. If the package is confirmed lost, we will offer you a full refund or replacement, based on availability.

Returns Shipping

We gladly accept returns in accordance with our [Return Policy].

• If the return is due to a defective or incorrect item, we will cover the cost of return shipping.
• For all other returns (e.g. sizing, style changes, or personal preference), the customer is responsible for return shipping.

For more details, please refer to our [Return Policy].

PO Box Deliveries

We ship to PO boxes where supported by the selected carrier.

Local Pickup

At this time, local pickup is not available.

Need Help?

If you have questions about shipping, your order status, or tracking, please contact us at:
📧 info@liliesfmp.com