Last Updated: January 2025

Welcome to Lilies (“we,” “us,” or “our”), an online marketplace that connects Vendors offering modest and elegant fashion products with Buyers seeking to purchase such items. These Terms and Conditions (“Terms”) govern your access to and use of www.liliesfmp.com (the “Website” or “Platform”) and all associated services. By accessing or using the Platform, creating an account, or purchasing/selling items, you agree to be bound by these Terms. If you do not agree, please discontinue your use of the Platform immediately.

1. Definitions

  1. “Lilies,” “we,” “our,” “us”: Refers to Lilies, its owners, and authorized representatives.
  2. “Platform” or “Website”: Refers to www.liliesfmp.com and all related webpages, software, and services provided by Lilies.
  3. “User” or “you”: Any individual or entity accessing or using the Platform, whether as a Buyer, Vendor, or visitor.
  4. “Vendor”: An individual, sole proprietor, or business entity that lists and sells products on the Platform.
  5. “Buyer”: An individual or entity purchasing products through the Platform.
  6. “Content”: All text, images, product listings, reviews, user-generated content, or any other materials published or displayed on the Platform.

2. Acceptance of Terms

By using the Platform, you acknowledge that you have read, understood, and agree to be bound by these Terms, along with our [Privacy Policy] and any other policies referenced in these Terms. If you do not agree to any of the provisions set out in these documents, you must not use or access the Platform.

3. Eligibility

  1. Legal Age: You must be at least 18 years old or the age of majority in your jurisdiction to use the Platform. If you are under the required age, you may only use the Platform with the involvement and consent of a parent or legal guardian.
  2. Authority: By using the Platform, you represent and warrant that you have the right, authority, and capacity to enter into these Terms and to abide by all of the obligations herein.

4. Account Registration

  1. Account Creation: To access certain features of the Platform, including purchasing or selling products, you may be required to create an account. You agree to provide accurate, up-to-date, and complete information during registration and to keep this information current.
  2. Security: You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. Lilies shall not be liable for any loss or damage resulting from the unauthorized use of your account.
  3. Termination of Account: We reserve the right, at our sole discretion, to suspend or terminate your account if we believe that you have violated these Terms or for any other legitimate business reason.

5. Use of the Platform

  1. License: Subject to your compliance with these Terms, Lilies grants you a limited, non-transferable, revocable license to access and use the Platform for your personal, non-commercial use (or for lawful, commercial use if you are a Vendor).
  2. Prohibited Conduct: You agree not to:
    • Use the Platform in any way that violates any applicable local, national, or international law or regulation.
    • Infringe upon the rights of others, including intellectual property, privacy, or personal rights.
    • Engage in any activity that is fraudulent, misleading, libelous, or otherwise harmful to Lilies or any other User.
    • Interfere with or disrupt the integrity or performance of the Platform or any data contained therein.
    • Attempt to gain unauthorized access to any portion or feature of the Platform, or any other systems or networks connected to the Platform.

6. Vendor Terms

If you list and sell products on the Platform, the following terms apply in addition to all other Terms:

  1. Compliance with Laws: Vendors are responsible for ensuring that their products, listings, and business practices comply with all applicable laws and regulations.
  2. Product Descriptions and Pricing: Vendors must provide accurate, clear, and complete descriptions of their products, including quality, size, color, and other essential details. Vendors set their own prices, which must be fair, non-deceptive, and reflective of the product’s value.
  3. Shipping and Fulfillment: Vendors are responsible for packaging and shipping products to Buyers in a timely manner, as specified in their shop policies or within a time frame agreed upon with Buyers.
  4. Returns and Refunds: Vendors must clearly state their return/refund policies. Vendors agree to handle disputes and refund requests in good faith.
  5. Fees: Lilies may in the future charge fees for listing products or for transactions made through the Platform. Any applicable fees will be disclosed before they are incurred.

7. Buyer Terms

  1. Purchases: When you purchase a product, you agree to review all information about the product, including its description, price, and applicable shipping or handling fees, before placing your order.
  2. Payments: You authorize Lilies (or its designated payment processor) to charge the applicable payment method you have provided for your purchase. You are responsible for ensuring that all payment information is accurate and up to date.
  3. Shipping and Delivery: Shipping times and methods vary by Vendor. You understand that Lilies does not control shipping or delivery services and is not liable for any delays or issues related to the shipment of products.
  4. Disputes: If there is an issue with a product or transaction, Buyers should contact the Vendor first. If a resolution cannot be reached, Lilies may, at its sole discretion, assist in mediating the dispute, but does not guarantee resolution or a particular outcome.

8. Intellectual Property

  1. Platform Content: Unless otherwise stated, all Content on the Platform, including text, graphics, logos, icons, images, audio clips, digital downloads, and software, is the property of Lilies or its licensors and is protected by international copyright and trademark laws. You may not use any Content for commercial purposes without our express written consent.
  2. User-Generated Content: By submitting Content to the Platform (e.g., product descriptions, reviews, photos, comments), you grant Lilies a non-exclusive, royalty-free, worldwide, sub-licensable, and transferable license to use, reproduce, modify, publish, display, distribute, and promote your Content in connection with operating the Platform.
  3. Trademarks: “Lilies,” its logo, and all related names and marks are trademarks of Lilies or its affiliates. They may not be used without our prior written permission.

9. Payment and Fees

  1. Transaction Fees: Lilies may charge Vendors a fee for transactions facilitated through the Platform. The specific fees are outlined in the Vendor’s account settings or in the Vendor agreement. Lilies reserves the right to modify its fees at any time, with notice to Vendors.
  2. Payment Processing: Payment processing services are provided by third-party payment processors. By using these services, you agree to comply with the terms and conditions of the third-party payment processors.
  3. Refunds: Refunds are governed by the refund policy of the respective Vendor. Lilies does not process refunds directly unless otherwise stated or required by law.

10. Disclaimer of Warranties

  1. As Is: The Platform and all Content, products, and services provided by Lilies are provided on an “as is” and “as available” basis. Lilies makes no representations or warranties of any kind, express or implied, regarding the operation of the Platform or the information, Content, or materials included on the Platform.
  2. No Liability for Vendors/Buyers: Lilies is a venue that allows Vendors and Buyers to connect and transact. We do not guarantee the quality, safety, or legality of any products listed, nor the truth or accuracy of product descriptions, nor the ability of Vendors to sell or Buyers to pay. Any disputes or issues regarding the product shall be between the Buyer and Vendor.

11. Limitation of Liability

To the maximum extent permitted by law, Lilies, its officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the Platform. In no event shall Lilies’ total liability exceed the greater of (a) the total amount paid by you to Lilies in the six-month period preceding the event giving rise to the claim, or (b) one hundred US dollars (USD $100).

12. Indemnification

You agree to indemnify, defend, and hold harmless Lilies, its officers, directors, employees, agents, and affiliates from and against any and all claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys’ fees) arising out of or in any way connected with:

  1. Your breach of these Terms or any other policies referenced herein.
  2. Your use of the Platform, including any data or Content transmitted or received by you.
  3. Your violation of any third-party right, including intellectual property rights.

13. Termination

  1. By Lilies: We may, in our sole discretion, suspend or terminate your account or access to the Platform at any time, for any reason, without notice or liability to you.
  2. By You: You may discontinue using our Platform at any time. If you wish to close your account, please contact [Customer Support / relevant email].
  3. Survival of Terms: The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of these Terms for all purposes.

14. Dispute Resolution & Governing Law

  1. Governing Law: These Terms and any dispute arising out of or related to them shall be governed by and construed in accordance with the laws of [Applicable Jurisdiction], without regard to its conflict of law principles.
  2. Arbitration: In the event of any dispute that cannot be resolved amicably, you agree to resolve any claim or controversy through binding arbitration in accordance with the rules of [Arbitration Association] in [City, State/Country].
  3. Waiver of Class Action: You agree to resolve disputes with Lilies on an individual basis and not as a plaintiff or class member in any purported class or representative proceeding.

15. Changes to These Terms

Lilies reserves the right to modify, update, or replace these Terms at any time in its sole discretion. We will provide notice of any material changes, such as by posting an announcement or sending you an email. Your continued use of the Platform following any changes constitutes your acceptance of the revised Terms.

16. Miscellaneous Provisions

  1. Entire Agreement: These Terms, together with our Privacy Policy and any additional policies or agreements referenced herein, constitute the entire agreement between you and Lilies.
  2. Severability: If any provision of these Terms is determined to be invalid or unenforceable, that provision shall be eliminated or limited to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.
  3. No Waiver: The failure of Lilies to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.
  4. Assignment: You may not assign or transfer your rights under these Terms without our prior written consent. We may assign our rights under these Terms without restriction.
  5. Headings: The headings and captions in these Terms are for convenience only and shall not affect the interpretation of any provision.

17. Agreement

By using the Platform, you acknowledge that you have read, understood, and agreed to be bound by these Terms and Conditions.

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